SUPER HUMAN
CUSTOMER SUCCESS AND SUPPORT SERVICES
INNER SPACE // OUTER SPACE
THE MISSION...
At CNVRSTN, our mission is to empower startups with expert-level customer success and support strategies that drive growth, retention, and long-term customer loyalty. We provide flexible, fractional leadership solutions that scale with your business, allowing you to focus on innovation while we build the foundation for exceptional customer experiences. With deep expertise in guiding high-growth companies to success, we are committed to delivering immediate value, operational excellence, and lasting impact for our clients.
Services
1Customer Success
- Onboarding Support
- Performance Tracking
- Renewal and Expansion
- Retention and Churn Analysis
- Relationship Building
- CSAT / NPS
- and more...
2Customer Support
- Ongoing Support
- Customer Feedback Loop
- Customer Training
- Proactive Problem Solving
- Online Company Reputation
- Bugs and Glitch Reporting
- and more...
3Growth Operations
- Proactive Outreach
- Email Marketing
- Data Analysis and Insights
- Customer Feedback and Iteration
- Customer Journey Mapping
- and more...
CADETS
Here's our troop of adventurers!
Founder, Strategy + Vision
I don't just think outside the box, I make the box bigger.
Seasoned veteran with over 12 years of startup experience in customer success, growth, digital marketing, and data analysis.
Customer Support
Team Members
Customer support representatives from all around the world.
We have worked with both startups and Fortune 500 companies. Our CS reps come with Tier 3 level experience.
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